How are you getting your server stats ?
Analyze your tables.
select chain_cnt, table_name, owner
from dba_tables
where chain_cnt > 0
If any of your tables have row chaining in them, increase pct_free for table.
search forums on how to resolve row chaining.
If I remember correctly, you will have to copy chained rows to another table.
delete chained rows from table
copy chained rows back to table with higher pct_free setting.
Once you have eliminated all of the impossible,
whatever remains however improbable,
must be true.