Quote Originally Posted by muzammil.dba
Already I have created SR, till now, i did'nt get any response overthere.

please help me anyone.

Thanx in advance,

Regards,
Muz
At what severity level did you open your SR?

Is it critical? call Oracle Support and ask them to escalate your SR to sev=1

Also ask them to assign the SR to an engineer in your time zone.