You should get rid of the following error first --
ORA-12560: TNSrotocol adapter error


For this --

1. start a new DOS Window
2. SET ORACLE_SID = LBIHLC1
3. SVRMGRL

At this point if you get the "TNS error..." that means your OracleService has some problem.

If no TNS error in step 3 then --

CONNECT INTERNAL

If it prompts for password, try 'oracle'

If 'oracle' does not work, you may need to recreate the password file.

- Rajeev