Originally posted by adewri
Only a fool would take suggestions from a call center chaps for their production databases.
What do you think Oracle Support is? It's just a call center with trained staff. In the old days, before metalink, you could spend days on the phone trying to solve problems with Oracle staff showing a wide variety of ability. Metalink gives the less skilled Oracle staff time to read the documentation and check with collegues. Before the iTAR you would hear them scratching around for information, like any member of a call center.

Give the guy a break! He's only asking a question.

IMHO - If you get the Oracle9i Administration For Windows 2000 and the Oracle9i UNIX Administration Handbook and learn their contents you will know alot more than most System Administrators about Oracle. You won't be a DBA, but you'll start to understand the questions a DBA will ask of an OS guy.

Cheers