My complete answer would be to imagine yourself within the business environment.

Think about all the entities that exist in the environment -- member, person permitted to use member's card, dvd, video, shelf. Think of the attributes of those entities -- customer's address, video rating, video format (could be DVD! could be widescreen edition)

Think about all the actions that can be taken -- check out a movie, return a movie, pay a fine, pay a regular fee. think of the attributes of the actions -- who took part in it, when did it occur, method of payment etc.

When you understand all of this you can construct a proper logical model for business. Do the thinking first, then start creating tables, 'cos otherwise you'll be thrashing around creating and recreating tables as you discover they don't meet your requirements