I have a W2K PC on which the Installer won't run. I'm trying to install the 8.1.7 client (I've tried the 8.1.6.3 client also). The PC is running W2K SP2, has 256MB memory, 2GB free on the boot drive and 75GB free elsewhere.

The symptoms are that once "Install/Deinstall software" is chosen from the autorun dialog, nothing happens. The jrew.exe shows up in Task Manager for a second or so, then nothing. I never see the "Loading" message, the cursor goes back to normal (not busy), etc. In short, it just quits. I've tried two different CD's *and* copying the entire CD to the hard drive.

I'm guessing this is a java problem, since jrew starts and exits. This PC did have a 1.3 JDK installed on it that's used with my browser, so I uninstalled it; it didn't make any difference. The PC has never had any Oracle client installed on it, so there are no traces in the registry, etc. I also tried downloading the Software Packager from OTN to see if I could just get the installer to work, and it does the same thing (exits immediately).

So, the installer won't run, and therefore I can't get the client on this PC. I don't know how to get the installer on the PC manually to see if I can get it to run, so I don't know what to do next.

How can I troubleshoot this?

Thanks,

Vince