Which issue? What files? Which db vesion?
If u talk about archive logs I would try
select log_mode from v$database;
show parameter archive
at SQL command line
I will not tell u how to go to archivelog mode. I belive it's dangerous to do it if you have not read about that enough, in order to be able to do it by yourself
See www.oracle.com/technology and read the documentation mainly concepts guide and administration guide
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