How to fix this problem,I am able to connect locally no users are able to connect using tnsentry ,here is the lsnrctl service output.
Instance "MSBI2", status READY, has 2 handler(s) for this service...
Handler(s):
"DEDICATED" established:46 refused:0 state:blocked
output of lsnrctl status
Service "MSBI" has 2 instance(s).
Instance "MSBI1", status READY, has 1 handler(s) for this service...
Instance "MSBI2", status READY, has 2 handler(s) for this service...
Service "MSBI_XPT" has 2 instance(s).
Instance "MSBI1", status READY, has 1 handler(s) for this service...
Instance "MSBI2", status READY, has 2 handler(s) for this service...
Thanks in advance