Urgent - Problem with 817 patches

[Horace]

On Win2k, I get the following error message only.........

"Certain files which need to be re-installed are being used by one or more applications"

I've stopped the Distributed Transaction coord service, with no effect.

Any ideas ?

[anandkl]

Please give complete details of ur Installation...

regards
anandkl

[ales]

See Control Panel/Services and if any of Oracle services is running, stop it.
It may be listener, http server, even the database

[Horace]

I'm using Terminal Server to connect to the Server.

I've copied the Patches to the server c: drive and double click the setup.exe. This starts up the universal installer.

In the source textbox I put
\Patches\8172 NT\81721\81721\stage\products.jar

When it gets to 'Processing LDAP required support files'

it fails with the message I first posted.

HELP !!!..........

[Horace]

All relevant services were shut down.

BUT..........

we went through the rest shutting them down one at a time and retrying.

The culprit was the TRELLISOFT agent - I believe it is to do with NT recognising our Backup Tapes.

Thanks for the prompt input.

[jlakhani]

I dont think its a good practise to do patching over terminal services. I prefer being at the console itself. Terminal serviceas have been known to freezeup at times...