Oracle Internal Errors - Why Oracle keep then Internal

[Sharma]

Don't you think Oracle should be more open in publishing known internal errors and their solutions.

All the documents say Contact Oracle Support for this. What about If I have purchased Oracle Software and not support, Am I not entitled to get the solution for these errors?

[pando]

hey just a thought but may be it´s a shame publish their errors

[patnams]

Most of the big software companies make lot of money not selling the software but by selling service and support.

If Software Professional/DBA did a perfect job and then sits idle, the management will start feeling that they can elimnate that job.

If a DB is working perfectly, no one would buy support, to forums like this, very few DBA's .....