Can't access Portal

Hi,
Can someone help me on the Oracle 9i AS ? I cann't access portal. I having the error message as below after I typed http://hostname/pls/portal30

Proxy log On failed.
Please verify that you have specified correct connectivity information i.e.username, password & connect-string in the Database Access Descriptor
Error-Code:12640
Error TimeStamp:Thu, 14 Dec 2000 08:08:08 GMT
Database Log In Failed
TNS is unable to connect to destination. Invalid TNS address supplied or destination is not listening. This error can also occur because of underlying network transport problems.
Verify that the TNS name in the connectstring entry of the DAD for this URL is valid and the database listener is running.

This error message seems like tnsnames.ora file not consistent. I guess.

Please help me on this.

Thanks

Did you verify that you can connect to that database using SQLPLUS.

dba

is your DAD properly set, also seems like you are using proxy, did you supply proxy login/password to Portal

Are you using apache listener?

Also, what OS, etc?

Hi dba,
Did you verify that you can connect to that database using SQLPLUS.

Ya, I can access thru the SQL Plus which come with Ora 9i AS

Hi pando,
is your DAD properly set, also seems like you are using proxy, did you supply proxy login/password to Portal

No, I check the IE setting for proxy setting is none. So, I believe there is no proxy at all.

Hi rara,
Are you using apache listener?
Yes, I check the services is up and running even I can see the apache is successfully connected thru the browser after I supply http://localhost

Also, what OS, etc?
I am using Windows 2000 Server

For ur your information, I am only http server only ( not standard or enterprise). Besides that, I installed the patch for database (8.1.6.1.1 and 8.1.6.1.4) after installed the database and IAS as I realise the latest portal version need those version before can run, will this cause the problem ?

Thanks for your feedback.

configure your DAD in

http://whwereever.is.you.machine/pls...n_/gateway.htm

and check for connect string of your DAD.
DAD = Data Access Descriptor

Hi,
Currently my server can access to portal due to the oracle database sqlnet.ora file - remarked off the SQLNET.AUTHENTICATION_SERVICES = (NTS). By the way, what is this statement for ?

Know I having the problem with client connecting to the portal. One question is why my server can access to portal but why client not ? Any setting to be done ? My client can browse the Gateway Configuration Menu.

Please help me on this....

Thanks

I had to manually key in the IP address and hostname.domailname in the hosts file - I think this is due to the DNS not register. So, temporary create the hosts file in the windows directory.

Thanks for the helps.

Hello,

We have experienced the same problem when we installed IAS9. It seems that when the machine where you have installed IAS9 has multiple IP adresses and hostnames, the standard installation procedure fails. The Apache webserver listens on a different IP adress than the JServer.
Default the JServer listens on localhost and the Apache webserver will listen on a different IP adress. Both should be configured to listen on the same IP adress.

Adapt Jserv.conf
ApJServDefaultHost yourmachinename

Adapt httpd.conf
BindAddress yourmachinename

Both values should hold the same value.

Hopefully this will help you.

Kind regards,

SLAM.