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Don't you think Oracle should be more open in publishing known internal errors and their solutions.
All the documents say Contact Oracle Support for this. What about If I have purchased Oracle Software and not support, Am I not entitled to get the solution for these errors?
hey just a thought but may be it´s a shame publish their errors :D
Most of the big software companies make lot of money not selling the software but by selling service and support.
If Software Professional/DBA did a perfect job and then sits idle, the management will start feeling that they can elimnate that job.
If a DB is working perfectly, no one would buy support, to forums like this, very few DBA's .....